IT Insfrastructure & Service Management Forum

The same business benefits that made generalized outsourcing such a success is now being applied to Infrastructure, Operations and Management Services. Indeed, ITSM is being viewed as 'the only practical alternative' for meeting large enterprises IT infrastructure, applications and management operational goals.

IMI ITSM Forums extends to senior IT executives and architects, access to strategies for increasing IT service quality and reducing costs through selective IT infrastructure operations and management of smart sourcing and services.

Forum delegates will have the opportunity to network with peers, industry experts and practitioners through keynote presentations, comprehensive and interactive round tables, expert panels and dedicated one on one meetings between practitioners and leading service providers.

The forum will include key issues such as:

• The Business Perspective (BCM; Surviving Change; Transformation of Business Practice; Partnerships and Outsourcing)
• Security considerations when Outsourcing Infrastructure and Operations
• IT Service Delivery & Risk Management
• ITIL Application Management
• ICT Management
• Virtualization Lifecycle and Implementation
• IT Governance and Portfolio Management
• RUP (Rational Unified Process)
• Agile Modeling
• SOA